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Elements and Performance Criteria

1. Identify and analyse the issue(s)
   • Observe, receive and clarify the circumstances that require the provision of advice.
   • Identify and confirm issues via consultation with relevant personnel.
   • Analyse the circumstances and interpret the issues.
   • Conduct research related to the issues and clarify unclear findings with relevant personnel.
2. Formulate options
   • Identify and evaluate options related to the provision of advice.
   • Prioritise options and select the preferred option.
3. Provide advice
   • Formulate advice and discuss with stakeholders.
   • Negotiate, incorporate and document stakeholder requirements within the proposed advice.
   • Provide concluding advice within the specified time and budget.
4. Formulate options
   • Identify and evaluate options related to the provision of advice.
   • Prioritise options and select the preferred option.
5. Provide advice
   • Formulate advice and discuss with stakeholders.
   • Negotiate, incorporate and document stakeholder requirements within the proposed advice.
   • Provide concluding advice within the specified time and budget.
6. Identify and analyse the issue(s)
   • Identify and confirm issues via consultation with relevant personnel
7. Observe and analyse the circumstances that require the provision of advice and interpret the issues
8. Conduct research related to the issues and clarify unclear findings with relevant personnel
   • Identify and evaluate options related to the provision of advice
9. Prioritise options and select the preferred option
   • Formulate advice and discuss with stakeholders
10. Negotiate, incorporate and document stakeholder requirements within the proposed advice
11. Provide concluding advice within the specified time and budget

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and includes:

analysing and evaluating information liaising with stakeholders preparing and presenting reports providing and receiving feedback in a constructive manner accessing relevant workplace standards identifying the issues surrounding the provision of advice conducting research

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

analysis process codes of conduct and behaviour relevant policies and procedures in relation to training area/range standing orders and workplace standards information sources research techniques verbal communication techniques written communication to a level required in the preparation of letters and reports

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